Good to GREAT - A Leadership Classic

Here’s an interesting fact, and consistent with the theme in the first blog in this series - the leaders who have selected us to help them realize better results were running good companies when we started.

Each were good leaders, or good operators or both. All are good humans.

And each had a drive from within to be GREAT - both personally and professionally.

With appreciation to Erwin McManus, we humans are instinctively ambitious. We do not dream of mediocrity – we dream of scoring the winning goal & raising the Stanley Cup!

Here’s the second in a series from Jim Collins - enjoy :)

Good to GREAT - a Leadership Classic

Good is the enemy of great. Few people attain great lives or build great organizations, in large part because it is just so easy to settle for good.

This book does an exceptional job of highlighting the nuggets that “Good to GREAT” leaders used to build up and then breakthrough to become a GREAT organizations.

The BUILDUP - DISCIPLED People

The journey begins with Level 5 Leadership, or a blend of personal humility and professional will.

They are fanatically driven, infected with an incurable need to produce sustained results.

They display a workmanlike diligence - more plow horse than show horse.

The important distinction between level 4 and level 5 leadership is personal humility.

Their humility has them attributing success to factors other than themselves, yet when things go poorly, they look in the mirror and take full responsibility.

These most evolved leaders are ambitious for sure, but ambitious for the organization, not themselves.

  • Ten of eleven great CEO's came from inside the company, where the larger-than-life celebrity leaders who ride in from the outside did not correlate with great outcomes.

Collins believes that potential Level 5 leaders exist all around us, if we just know what to look for, and that many people have the potential to evolve to Level 5.

Next, great leaders prioritized getting the right people on the bus and in the right seats, while getting the wrong people off the bus.

Then, they figured out where to drive the bus next. They did not start with a new vision and strategy - they started with the right people.

The key point is that “who” questions come before “what” decisions - before vision, before strategy, before org. structure, before tactics.

First who, then what, is the rigorous discipline that must be consistently applied.

Great management teams consist of people who debate vigorously in search of the best answers, and then unify behind decisions and in the execution phase.

The great leaders were rigorous, not ruthless, in people decisions. Here’s three practical disciplines the book uncovered:

  1. When in doubt, don’t hire - keep looking

  2. When you know you need to make a people change - act. And be sure you don’t simply have someone in the wrong seat.

  3. Put your best people on your biggest opportunities, not your biggest problems.

the buildup - discipled thought

A former prisoner-of-war helped us learn more about a path to greatness than our corporate strategy books.

Simply put, you must maintain unwavering faith that you can and will prevail in the end, regardless of difficulties you will face, and at the same time, have the discipline to confront the most brutal facts of your current reality.

the breakthrough - disciplined thought

The Hedgehog Concept (simplicity within three circles) is the premise that just because something is your core business - just because you’ve been doing it for some time - does not mean you can be the best in the world at it.

To find your company's Hedgehog Concept, you must find the overlap between three key questions: what you are deeply passionate about, what you can be the best in the world at, and what drives your economic engine (or what makes you profitable or sustainable). 

If you can’t be the best in the world, or at least make the playoffs every year, then your core business absolutely cannot form the basis of a great company.

No matter the industry, or how bad, great companies figured out how to produce truly superior results.

The breakthrough - disciplined action

A culture of discipline will be necessary, because when you have disciplined, driven people, you don’t need hierarchy.

When you have disciplined thought, you don’t need bureaucracy.

When you have discipled action, you don’t need excessive controls.

Eg. “Stop doing” lists are more important than “to-do” lists.

Don not confuse a culture of discipline with a tyrant who disciplines - CEO’s who personally discipline through sheer force of personality usually fail to produce sustained results

Finally, these breakthrough companies thought differently about technology. They didn’t use technology as the primary means of igniting a transformation. Yet, paradoxically, they are pioneers in the application of carefully selected technologies.

More specifically, the greats used technology as an accelerator of their core business.

Great companies react to technological change with thoughtful and creativity, driven to turn unrealized potential into results. Mediocre companies reach and lurch about, motivated by fear of being left behind.

In summary, the data suggests that all those who launch revolutions, dramatic change programs and wrenching restructurings will almost certainly fail to make the intended leap to great.

For those that broke through, there was no single defining action, no grand program, no fell swoop, no one killer innovation, no solitary lucky break, no miracle moment.

Rather, their process resembled relentlessly pushing a giant heavy flywheel in one direction, turn upon turn, building momentum until a point of breakthrough, and beyond.

NexXT Steps

First, feel free to add this to your leadership toolbox for regular reference.

If you found this valuable, please LIKE, SHARE and FORWARD to others who could benefit.

To dive deeper into this leadership classic (there are so many more learning nuggets within this book) or to learn more about our Solutions Group, click

https://www.nexxtchapter.com/contact

How to Win Friends and Influence People

If you believe that your ability to learn and grow will be vital to your success, you are not alone.

14 years later, we’re inspired by how many of the leaders who've come to us seeking better results share core values related to:

  • Learning, professional growth and continuous improvement

Here’s the first in a series of growth resources that provides insights into dealing with people - one of the biggest challenge a leader faces.

Even in technical roles, research confirms that about15% of one’s success is due to technical knowledge while the remainder is due to human related skills.

Summary - How to Win Friends and Influence People

Fundamental Techniques in Handling People

Don’t criticize, condemn or complain. Instead, try to understand them and figure out why others do what they do. Seeking to understand is more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness.

Give honest and sincere appreciation

Arouse in the other an eager want…

“I am very fond of strawberries, and for some strange reason, fish prefer worms. So when I go fishing, I don’t think about my own preferences, I bait my hook with worms.”

How to Make People Like you

Become genuinely interested in other people

Smile! The EASIEST way to make a good first impression

A person’s name to that person is the sweetest and most important sound in any language - consider the tools within the book to remember and use others names to increase your influence.

Be a good listener. To be interesting, be interested. Encourage others to talk about themselves and their accomplishments. Ask questions that other persons will enjoy answering.

Talk in terms of the other persons interests. The people you’ll meet are 100 times more interested in themselves and their wants and problems that they are in you and your situation.

Make the Other Person Feel Important (and do it sincerely)

Win People to Your Way of Thinking

You Can’t Win an Argument. The only way to get the best of an argument is to avoid it.

Show respect for the other person’s opinions. Never say, “You’re wrong.”

If you are wrong, admit it quickly and emphatically

Begin in a friendly way

Get the other person saying “Yes, yes” immediately

Let the other person do a great deal of the talking

Try honestly to see things from the other person’s viewpoint

How to Change People Without Giving Offense or Arousing Resentment

Begin with praise and honest appreciation

Call attention to people’s mistakes indirectly

Talk about your own mistakes before bringing up the mistakes of others

Ask questions instead of giving direct orders

Let the other person save face

Praise the slightest improvement. Praise EVERY improvement.

NexXT Steps

First, feel free to add this to your leadership toolbox for regular reference.

If you found this valuable, please LIKE, SHARE and FORWARD to others who could benefit.

To dive deeper into this leadership classic or to learn more about our Solutions Group, click

https://www.nexxtchapter.com/contact